Are you passionate about helping people and solving problems? We’re looking for an enthusiastic Customer Service Representative to join our growing team! As the voice of our company, you’ll be responsible for creating positive customer experiences, resolving issues efficiently, and building trust with every interaction.
Responsibilities:
Serve as the first point of contact for customers via phone, email, or chat.
Provide accurate information about products, services, and policies.
Handle customer concerns and complaints with patience and professionalism.
Manage customer accounts, update records, and process orders.
Escalate complex issues to the appropriate team when necessary.
Maintain high levels of customer satisfaction through timely and effective communication.