Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.As a Reputation Risk Senior Associate, you will be aligned to the Consumer & Community Banking (CCB) Reputation Risk Office supporting Business Banking Reputation Risk Office (RRO) who advise on issues that have a potential for material reputation risk. You will gain experience in Reputation Risk which is a unique risk that is maturing across the industry.Reputation Risk is the risk that an action or inaction may negatively impact perception of the firm's integrity and reduce confidence in the firm's competence by various constituents, including clients, counterparties, customers, investors, regulators, employees, communities, or the broader public. Our team reports to the Chief Risk Officer of Business Banking and provides oversight of line of business processes that support the consistent identification, escalation, management, and monitoring of reputation risk issues across CCB.Job Responsibilities
Review reputation risk escalations within Business Banking sectors that have potential material reputation risk, provide guidance on the review process, and record reputation risk escalations in the technology application
Develop an understanding of Firmwide and Line of Business (LOB) reputation risk themes and issues
Maintain awareness of current political, social, and economic state of global affairs is essential to the role
Understand reputation risk strategic projects, including risk reporting and risk governance
Prepare periodic CCB and Business Banking reputation risk reporting
Identify and proactively assess opportunities for process improvements
Research negative media, including social media trends, as necessary
Required qualifications, capabilities and skills
3 years of experience in Business/Commercial Banking, Risk or Legal within financial services
Highly motivated, energetic self-starter who takes ownership and manages deliverables with a strong attention to detail and completes deliverables in a timely manner
Ability to interface and effectively partner with the business and stakeholders across the organization
Experience and knowledge of the firm's distinct business lines, processes, and products
Ability to quickly understand and assess complex situations or products, make decisions, and escalate, when necessary
Strong verbal and written communication skills
Ability to demonstrate a sound understanding clearly and succinctly of the most relevant issues, risks and concerns (including in written communications) and provide an independent assessment
Preferred qualifications, capabilities and skills
Bachelors degree
Experience with reporting languages such as SQL and tools including Tableau, Alteryx, and Cognos
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/Veterans