Remote Field Service Representative / Technician

ResponsibilitiesUndertake all customer support tasks in external facilitiesOperate efficiently to conclude all on site installation, repair, maintenance and test activitiesGuarantee that the work progress accurately follows the agendaPerform troubleshooting and strive to resolve issuesProduce frequent and analytical service reportsOperate vehicle in a safely manner and use field automation systemsAdhere to company’s given rules and regulationsTeam up with colleagues and pass on important informationDiscern customer needs and offer advice or recommendationsFormulate relationships of trust with customers