Entry Level Customer Service Assistant

Job DescriptionWe are seeking a motivated Entry Level Customer Service Assistant to join our team in Columbus, OH. In this role, you will support our customer service operations by providing prompt, professional, and courteous assistance to clients. This is an excellent opportunity for someone looking to start a career in customer relations within a supportive and dynamic environment.ResponsibilitiesGreet and assist customers with inquiries via phone, email, or in personMaintain accurate records of customer interactions and transactionsResolve product or service issues by clarifying the customer’s concern and determining the best solutionFollow up to ensure customer satisfaction and resolutionCollaborate with internal departments to fulfill customer needsProvide administrative support to the customer service teamUphold company standards and policies in all interactions