Job Details

ID #52462201
Estado Ohio
Ciudad Columbus
Full-time
Salario USD TBD TBD
Fuente Randstad US
Showed 2024-09-06
Fecha 2024-09-07
Fecha tope 2024-11-05
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Customer care representative

Ohio, Columbus, 43085 Columbus USA
Aplica ya

customer care representative.

columbus , ohio

posted 1 day ago

job detailssummary

$18.50 - $19 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB4603189

job detailsAs a Solutions Center Representative, you will be the first point of contact for customers, providing expert assistance and problem-solving across a range of inquiries. Your role will involve identifying customer needs, offering tailored solutions, and ensuring an outstanding customer experience through every interaction. This is a remote opportunity, allowing you to make an impact from wherever you are.salary: $18.5 - $19 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High SchoolResponsibilitiesKey Responsibilities:

Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.

Identify customer needs, offer appropriate solutions, and resolve issues efficiently.

Maintain up-to-date knowledge of company products, services, and policies.

Document all interactions and follow-up as necessary to ensure customer satisfaction.

Collaborate with team members to continuously improve service delivery and share best practices.

Strive to meet or exceed performance metrics, including response times and customer satisfaction ratings.

Qualifications:

Previous customer service or call center experience is preferred.

Excellent verbal and written communication skills.

Ability to handle a fast-paced work environment and manage multiple tasks.

Comfortable with technology, including CRM software and various communication platforms.

A positive attitude and a genuine passion for helping people.

Skills

Telephone Etiquette

Call Center Support

Customer Service

Qualifications

Years of experience: 2 years

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.TBtyler biery

[email protected]

Aplica ya Suscribir Reportar trabajo