Call Center Representative

Job DescriptionWe are seeking a motivated and customer-focused Call Center Representative to join our team in Columbus, OH. You will be the first point of contact for our clients, providing outstanding support and solutions to their inquiries. If you thrive in a fast-paced environment and have excellent communication skills, this is the perfect opportunity for you.ResponsibilitiesHandle inbound and outbound calls, providing prompt and accurate information to clients.Assist clients with property-related inquiries, including rental processes and maintenance requests.Resolve customer complaints with empathy and professionalism.Maintain detailed records of customer interactions in our CRM system.Collaborate with other departments to ensure customer satisfaction.Meet and exceed performance targets, including response time and customer satisfaction metrics.