Description:Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus.Are you ready?Because we are looking for an Assistant Housekeeping Manager!What does the ROLE entail?
Responsible for assisting in the oversight of the entire housekeeping department, including public areas, night cleaning, and guest room cleanliness
Solid understanding of housekeeping and laundry services
Supporting housekeeping team members with training, development, and coaching
Promoting an atmosphere that ensures strong guest satisfaction and team member engagement
Strong attention to detail and the ability to effectively work with guests, other departments, and team members
Maintaining excellent communication and coordination with all hotel departments
This position reports directly to the Housekeeping Operations Manager
Your EXPERIENCE and qualifications:
A true desire to satisfy the needs of others in a fast-paced environment
Prior hotel or housekeeping experience is required
Previous supervisor or management experience, preferably in a hotel setting or equivalent
Strong verbal and written communication skills
Unafraid of guest service related tasks, projects and responsibilities
Must possess excellent organizational, interpersonal and administrative skills
A fun and energized person with a creative mindset
Committed to delivering a high level of customer service
Must be proficient in general computer knowledge
Essential to have excellent organizational and time management skills
Must be available to work first and second shift, including weekends and holidays
Demonstrates Hyatt’s values: Empathy, integrity, respect, inclusion, experimentation, and wellbeing
What’s in it for YOU?General Perks:
An entry to the Hyatt Family, a place where we care for people so they can be their best
12 free nights at Hyatt hotels globally every year after 90 days of service and 50% Discounts at our F&B outlets
Affordable Medical, Dental and Vision Coverage after 30 days of employment
Vacation PTO days
Discounted flight program
Uniform provided and laundry is taken care of in house
Free COTA Bus Pass
Free meals, Family Events, and Recognition Celebrations
Discounted monthly parking passes for Downtown parking
Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
What will you get from US?Wellbeing:“Our purpose is to care for people so they can be their best – and we believe wellbeing is the ultimate realization of our purpose”
To support our colleagues mental wellbeing we provide access to “Headspace App” for all employees, free of charge, as well as hotel gym access
Social & Community Activities; Team building outings, Sports/wellbeing activities
Health, Dental, Vision Insurance eligibility after 30 days of employment
Development:“Careers at Hyatt don’t have to follow a traditional career ladder or path with one pace and following only one direction.
With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotions are abundant
Regular Check-In Conversations with Managers to discuss personal career goals
A wide range of on-property and online training opportunities though-out the year.
Education assistance of up to $1,000 per year toward personal growth and development
Diversity:“Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all”
Focus on Diversity, Equity and Inclusion within our team through employee support groups (Hyatt BLACK, Women@Hyatt, HyPride), workshops and classroom trainings
The Human Rights Campaign has honored Hyatt among the Best Places to Work for LGBTQ Equality in 2022, for the 18 th consecutive year
Our Vision:Our commitment is to create an environment where people can bring their whole self to work each day – so they can be their best and perform at their best so they can better care for others
When we say people , we are including everyone from every perspective around the world, no exclusions.
Qualifications:Your MINDSET:
A team player with a good portion of personality
Someone who can walk in the shoes of others and show compassion
Takes pride in honoring your commitments and taking ownership
Works collaboratively and shows others appreciation
Encourages diverse viewpoints and supports others to thrive
A curious mind with an ability to generate ideas, experiment, and continuously learn
Uses fun as fuel and understands the power of caring for yourself and those around you
An authentic support to our team members and representative of Hyatt to guests, team members, and our community.
Are WE what YOU are looking for?If the answer is YES , then please click the link and apply!Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.Primary Location: US-OH-ColumbusOrganization: Hyatt Regency ColumbusPay Basis: HourlyJob Level: Full-timeJob: Housekeeping/LaundryReq ID: COL004444Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.