Location: MetroHealth Behavioral Health Hospital- Cleveland HeightsBi-weekly Hours: 16.00Shift: 7a-7p/7p-7a Rotating D/NFor nearly two centuries, the MetroHealth System’s mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, our Behavioral Health Center will change how mental health services are delivered in Cleveland. Our new facility is located in Cleveland Heights and is intentionally designed to meet the needs of patients.Join our Behavioral Health Psychiatric Emergency Department!Primary Patient Population:· 18+ years oldPrimary skills utilized/learned:
Environmental scanning for safety issues
Weapons, unsecured spaces, damaged equipment/facilities issues etc
Scanning persons and belongings for contraband
Proactive engagement and de-escalation of patients in crisis
Strong customer service and relational skills
Communication skills
Professional communication is required with an interdisciplinary team of doctors, nurses, police etc
Ensuring proper escalation of concerns and strong documentation of least restrictive interventions applied
Must be able to demonstrate and maintain physical competency in this area
Strong understanding of emergency procedures utilized in the hospital
Personnel PSA will work with :· Police, Providers (MD & APRN), Nursing (RN & PCNA), Social Work, PsychologyNumber of beds on unit:· 10 bedsMetroHealth offers industry-leading benefits, including tuition reimbursement, student loan repayment, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).Required Qualifications:
High School Diploma or passage of a high school equivalency exam.
2 years of experience working in a Behavioral Health setting, corrections or healthcare facility, or other related experience.
Current AHA Basic Life Support for the healthcare provider certification or obtained within 90 days of hire.
Training in WELLE or obtained within 90 days of hire.
Excellent interpersonal and communication skills
Requires critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision
Capacity to manage stressful situations, problem-solve quickly, and react appropriately during psychiatric emergencies. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.
Preferred Qualifications:
Associate degree in Criminal Justice, Psychology, or another related field from an accredited institution.
Experience working as a security guard