Job Details

ID #50659716
Estado Ohio
Ciudad Cleveland
Full-time
Salario USD TBD TBD
Fuente IHG
Showed 2023-12-07
Fecha 2023-12-07
Fecha tope 2024-02-05
Categoría Etcétera
Crear un currículum vítae

Head Mgr Restaurant North Coast Cafe

Ohio, Cleveland, 44101 Cleveland USA

Vacancy caducado!

Duties and Responsibilities

Financial Returns:

Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverages and labor cost.

1.

In partnership with the catering office, identify additional sales opportunities to enhance revenue. Drice promotions that deliver great dining experiences for guests at a good value.

1.

Ensure all credit and financial transactions are handled in a secure manner.

1.

People:

Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

1.

Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment and is empowered to carry out job duties.

1.

Guest Experience:

Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.

1.2.

Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed and properly stocked according to anticipated business volume. Notify engineering immediately of any maintenance and repair needs.

1.

Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction

1.

Responsible Business:

Manage local food and beverage marketing programs for the hotel; participate in and maintain systemwide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review and approve menu design and concepts with Executive Chef

1.

Conduct proper food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material and equipment.

1.

Ensure the security and proper storage of food and beverage products, inventory and equipment and replenish supplies in a timely and efficient manner while minimizing waste.

1.

Perform other duties as assigned. May also serve as manager on duty.

aCCOUNTABILITYThis is the top food and beverage job in a small to medium full-service hotel. Supervises a large number of team members in one or two food and beverage outlets, kitchens and may include banquet facilities that cater to 500 people or less. May oversee one or more subordinate managers or supervisors.QUALIFICATIONS AND REQUIREMENTSSome college and/or advanced training in food and beverage management plus 2 years of related experience, including supervisory experience or an equivalent combination of education and experience. Bachelor’s degree/higher education qualification in Hotel Management, culinary arts or related field preferred. Must speak fluent English. Alcohol awareness certification and/or food service permit or valid health/food handler card, as required by local law.The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Vacancy caducado!

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