Job Details

ID #54236712
Estado Ohio
Ciudad Cleveland
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Alphabe Insight Inc
Showed 2025-07-28
Fecha 2025-07-28
Fecha tope 2025-09-26
Categoría Etcétera
Crear un currículum vítae
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Customer Support Specialist

Ohio, Cleveland, 44101 Cleveland USA
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Job DescriptionWe are looking for a highly motivated and detail-oriented Customer Support Specialist to join our Cleveland, OH team. In this role, you will serve as the first point of contact for our clients, ensuring every customer interaction is handled with professionalism, empathy, and efficiency.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and internal systemsProvide accurate information regarding products, services, and policiesIdentify and resolve customer issues efficiently and effectivelyMaintain detailed and organized records of customer interactionsCollaborate with internal departments to improve service qualityEscalate unresolved issues to appropriate teams when necessaryMonitor support metrics and contribute to process improvements

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