Job DescriptionWe are looking for a highly motivated and detail-oriented Customer Support Specialist to join our Cleveland, OH team. In this role, you will serve as the first point of contact for our clients, ensuring every customer interaction is handled with professionalism, empathy, and efficiency.ResponsibilitiesRespond promptly to customer inquiries via phone, email, and internal systemsProvide accurate information regarding products, services, and policiesIdentify and resolve customer issues efficiently and effectivelyMaintain detailed and organized records of customer interactionsCollaborate with internal departments to improve service qualityEscalate unresolved issues to appropriate teams when necessaryMonitor support metrics and contribute to process improvements
Job Details
ID | #54236712 |
Estado | Ohio |
Ciudad | Cleveland |
Tipo de trabajo | Full-time |
Salario | USD TBD TBD |
Fuente | Alphabe Insight Inc |
Showed | 2025-07-28 |
Fecha | 2025-07-28 |
Fecha tope | 2025-09-26 |
Categoría | Etcétera |
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