Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.As an Administrative Service Representative, you will coordinate processing and reconciliation of patient expirations, patient belongings, and lost and found items. This position will also perform notary service at Cleveland Clinic's Main Campus with a high degree of accuracy, confidentiality, and empathy.The idea future caregiver is someone who:
Has excellent customer service skills.
Demonstrates a professional demeanor and patience.
Can critically think while staying organized and paying attention to detail.
Excels working in a fast-paced environment.
Is easy to get along while working closely with other caregivers.
By taking this opportunity, you will make a difference in patients' lives as you will be working closely with them during some of their most trying times. This is also an excellent opportunity to meet and network with other caregivers.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.This is a part time position that works 20 hours a week. The shift is 7:00am-5:30pm.Responsibilities:
Coordinates processing and reconciliation of expirations and autopsies between multiple departments, institutes, regional hospitals and outside entities.
Accepts, releases and logs patient, guest and staff personal items.
Accepts, releases and logs lost and found items.
Provides Notary Services for staff and visitors
Other duties as assigned.
Education:
High school diploma or GED.
Certifications:
Notary Public (NP) preferred.
Complexity of Work:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Work Experience:
Minimum of 2 years of experience in a customer service-related role, front desk or call center experience in a high volume area.
Prior job experience with typing or computer training or equivalent coursework.
Healthcare experience preferred.
Microsoft Office experience preferred.
Critical thinking, strong interpersonal and organizational skills, written and communication skills with exceptional customer service.
Significant attention to detail.
Knowledge of personal computers sufficient to input/extract data via computer.
Strong problem-solving skills required to coordinate multiple resources and requests.
Ability to work with various service requests software application, shared network drives and Microsoft Suite applications such as Excel, PowerPoint, etc.
Physical Requirements:
Typical physical demands include a high degree of dexterity to produce material on a PC; normal or corrected vision, normal or corrected hearing, extensive periods of sitting, occasional lifting or carrying of 5 to 15 pounds.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Pay RangeMinimum hourly: $15.75Maximum hourly: $21.65The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities