Our Orthodontic office is looking for a full time Patient Care Coordinator and Customer Service Coordinator. Job duties include but are not limited to answering multi line phones, scheduling of patients, greeting patients, updating insurance information, confirming appointments, troubleshooting scheduling and billing issues. Applicant must have strong interpersonal skills, be able to work independently and with the team, be able to respond positively to challenging situations, and have great listening skills. Must be upbeat, goal oriented and able to handle the stress of multiple demands with a great attitude.
RESPONSIBILITIES: (but not limited to): Speaking with patients and parents -Inbound calls, administrative duties -Tracking statistics -Managing a fast paced patient schedule.
QUALITIES WE ARE LOOKING FOR: We are looking for a STAR! Someone who shares the passion, vision and values of our practice. A positive, high energy, dependable, marketing and referral minded, articulate and focused individual in pursuit of a career in Orthodontics, who enjoys working within a team and desires a positive upbeat work environment. A professional with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.