Experience in Wellsky and Paychex needed!
A home care agency administrator is responsible for the overall management and operation of a home care or home health agency, ensuring that clients receive high-quality, safe, and compliant care in their homes. The role combines leadership, operational, and regulatory responsibilities.
Key Responsibilities
Oversee Daily Operations: Direct and supervise all day-to-day activities of the agency, including staff management, client care coordination, and service delivery.
Staff Leadership and Supervision: Hire, train, evaluate, and hold accountable all agency staff. Ensure managers and caregivers are properly trained and performing their duties effectively.
Regulatory Compliance: Ensure the agency complies with all federal, state, and local laws and regulations. Maintain proper licensure and keep policies up to date.
Policy Development: Develop, implement, and update written policies and procedures for agency services, incorporating evidence-based practices.
Financial Management: Collaborate with leadership to prepare and administer budgets, monitor financial data, and adjust operations to maintain financial stability.
Quality Assurance: Monitor and improve the quality of care provided. Oversee quality improvement initiatives and respond to complaints or issues from clients and staff.
Communication and Collaboration: Maintain open communication with managers, department heads, and external stakeholders. Participate in interdepartmental planning and community engagement.
Marketing and Business Development: Develop marketing and sales plans, assess client needs, and expand agency services as appropriate.
Reporting and Documentation: Oversee record-keeping, documentation, and reporting to ensure transparency and accountability.
Typical Qualifications
Education: Associate degree/Bachelor’s degree in healthcare administration/business administration, or a related field. A master’s degree is preferred by some employers.
Experience: Prior experience in healthcare management, preferably in home health or home care settings, experience in wellsky and Paychex needed.
Skills: Strong leadership, communication, organizational, and analytical skills. Knowledge of healthcare regulations, financial management, and human resources.
This role is critical in ensuring that the home care agency operates efficiently, provides excellent care, and remains compliant with all regulatory requirements.