Payment Processing Supervisor

Career Opportunity: Payment Processing Supervisor in Mason, OH Do you have experience managing various payment types in a high-volume environment? Are you comfortable overseeing adjustments and conducting related research to resolve discrepancies? If so, we want to speak with you! We are excited to offer a full-time contract-to-permanent position. The Payment Processing Supervisor will have primary responsibility for managing the payment processing and invoice reporting function. This includes managing the various payment types, overseeing adjustments and related research, analyses of payment processing work products and processes, balancing/reconciliations, and reporting. In addition, the Payment Processing Supervisor works with external/internal auditors and corporate Accounting.Other responsibilities include:Ensure the integrity of payment processing recording and collector numbers.Provide necessary information to the Accounting group for accurate general ledger reporting.Direct the resolution of payment processing issues in a timely and effective manner.Oversee balancing and reconciliation functions related to payment processing.Supervise day-to-day operations of the Payment Processing team, including processing borrower payments and preparing management reports.Work with other operational areas to resolve payment processing, borrower, or client issues.Participate in internal and external audits and ensure regulatory compliance (e.g., NACHA).Continuously monitor and analyze department processes for efficiency and effectiveness.Establish employee goals, conduct performance reviews, and oversee staff development and cross-training.Review and test new client setups and develop procedures to ensure compliance with federal, state, and client requirements.