Customer Service Assistant

Job DescriptionWe are seeking a dedicated Customer Service Assistant to join our team in Cincinnati, OH. The ideal candidate will provide exceptional customer support, handle inquiries, process orders, and ensure customer satisfaction. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.ResponsibilitiesAssist customers with inquiries, orders, and product information.Process transactions and ensure accurate order fulfillment.Handle customer complaints and provide timely resolutions.Maintain records of customer interactions and transactions.Collaborate with internal teams to improve customer experience.Support daily administrative tasks related to customer service.Follow company policies and procedures to ensure high service standards.