Customer Service Assistant

Job DescriptionWe are seeking a detail-oriented and customer-focused Customer Service Assistant to join our team. The ideal candidate will be responsible for providing outstanding support to clients, handling inquiries, and ensuring customer satisfaction through effective communication and problem-solving skills.ResponsibilitiesRespond to customer inquiries via phone and email in a professional and timely manner.Provide accurate information regarding company services and policies.Resolve customer concerns efficiently, ensuring a high level of satisfaction.Maintain and update customer records in the system.Assist with administrative tasks related to customer service operations.Collaborate with other departments to improve overall customer experience.Ensure compliance with company procedures and service standards.