Coreworks Salary: $55,000Other Forms of Compensation: Pay Grade: 10 Coreworks, LLC provides our clients and their residents with facility support services – housekeeping, laundry, plant operations, maintenance, transportation, and security – that uphold the same distinctive level of service and hospitality culture that clients currently enjoy from Unidine.Backed by our hospitality-centric culture and customer service philosophy, we are rooted in responsiveness and flexibility. At the heart of it, we’re solution builders, with a dedicated focus on resident experiences and backed by deep expertise and vast perspective.Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job SummarySummary: As a Front Office Manager, you will manage the duties and responsibilities of the front office associates to ensure customer satisfaction. Responsibilities include hiring and managing employee relations for the front office and reservations staff, overseeing the daily operation of services for the account/operation, handling all guest complaints, and following up to ensure accuracy.Essential Duties and Responsibilities:
Manages the daily operation of the front office, coordinating with other departments as required to manage guest satisfaction.
Manages day-to-day operation of the front office by ensuring staffing, service and financial standards are met.
Ensures the day-to-day operation of the front office meets AAA 5-Diamond standards at all times including appearance standards.
Attends management meetings and those that relate to the front office.
Handles guest compliments, complaints and concerns in an appropriate fashion to ensure guest satisfaction and fiscal responsibility.
Prepares staffing schedules, training, and maintains department payroll reports, vacations, holidays, sick leave, and absence records.
Assists with interviewing candidates, conducts performance reviews, and manages performance as required.
Controls stock inventory levels, monitors workstations for cleanliness and organization at the front office and in the back office areas.
Performs other duties as assigned.
Qualifications:
2 years of experience working in a hotel, hospitality, or corporate environment.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Associate’s degree is preferred.
Apply to Unidine today!Unidine is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Coreworks maintains a drug-free workplace.Applications are accepted on an ongoing basis.Associates at Coreworks are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID: 1309796Coreworks TRISHA SOMMERNESS [[reqclassification]]