Unit Secretary- St. Elizabeth Boardman Hospital

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Summary of Primary Function/General Purpose of PositionUnder general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.Essential Job Functions Assemble and maintain patient charts Answer telephones Manages nurse call system Provide routine approved information Relay calls and messages as neededThis document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Licensing/CertificationNoneEducationHigh School/GED (required)Work ExperiencePrior healthcare clerical work (preferred)TrainingEPIC Electronic Health Record (EHR) (preferred)LanguageSpanish (preferred)Skills Ability to use Microsoft word and excel Ability to multi-task Strong verbal communication Strong customer service skills Ability to remain calm in high-stress situations Strong listening skills Ability to prioritize effectively Ability to be proactive in a rapidly changing environment Strong problem solving and critical thinking skills Effectively manages technology and interprets information Ability to troubleshoot technology Telephone skillsWorking ConditionsPeriods of high stress and fluctuating workloads may occurMay be exposed to physical altercations and verbal abuseMay be exposed to adverse weather conditions; cold, hot, dust, wind, etc.May be exposed to high noise levels and bright lightsMay be exposed to limited hazardous substances or body fluidsMay be exposed to human blood and other potentially infectious materialsMay have periods of constant interruptionsGeneral office environment Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.Many of our opportunities reward your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much moreBenefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]