Patient Care Coordinator

Description We are looking for a dedicated Patient Care Coordinator to join our team in Ashtabula, Ohio. This role involves managing patient appointments, handling patient calls, and ensuring smooth operations in a healthcare setting. This role offers a short-term contract employment opportunity in the healthcare industry, which is a fast-paced and dynamic work environment.Responsibilities Manage patient appointments and ensure they are scheduled efficiently. Handle patient calls and respond to inquiries in a timely and professional manner. Scan and fax documents as required, maintaining electronic document management systems. Input inventory into stock and ensure it is updated regularly. Upload information to third-party portals, ensuring accuracy and timeliness. Create invoices for customers, ensuring they are accurate and sent out promptly. Use Cycle Software and MS Office to maintain patient records and manage other tasks. Show initiative and use excellent organizational skills to manage various tasks simultaneously. Check-in patients and ensure all their information is recorded accurately. Maintain a strong work ethic and a strong personality, ensuring a positive experience for patients. Requirements Proven experience in a Patient Care Coordinator role or similar patient-facing position within a healthcare setting. Proficiency in managing customer invoices, including creation, tracking, and resolution of any discrepancies. Demonstrated ability in using fax machines for sending and receiving documents. Experience in scanning documents, ensuring their clarity and readability for future reference. Familiarity with electronic document management systems, including uploading, organizing, and retrieving documents. Ability to schedule and manage patient appointments efficiently, ensuring optimal utilization of resources. Experience in handling patient calls, providing information, resolving queries, and ensuring high levels of customer satisfaction. Proficiency in managing patient check-ins, ensuring a smooth and efficient process. Excellent communication and interpersonal skills, with a strong focus on providing exceptional patient care. Strong organizational skills and the ability to multitask in a fast-paced environment. Knowledge of medical terminology and healthcare processes will be advantageous. Proficiency in using computer systems, including MS Office Suite and patient management software. A high degree of professionalism, empathy, and respect for patient confidentiality. Ability to work both independently and as part of a team. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .