Test Center Administrator

Description We are offering a contract employment opportunity for a Test Center Administrator in Akron, Ohio. This role is pivotal in the education industry, where you will be accountable for maintaining test center readiness, administering tests, verifying candidate identification, and managing the test center's daily operations. Responsibilities: Oversee the administration of daily tests, ensuring efficient processing of all test candidates. Open and close the test center in accordance with the schedule. Guarantee the test center's preparedness, including its cleanliness, functionality of equipment, and adherence to security protocols. Manage the coordination and scheduling of test sessions. Implement and uphold test security measures to prevent unauthorized activities and fraud. Monitor candidates during exams to avoid misconduct and breaches of security. Troubleshoot minor technical issues concerning testing computers and software and coordinate with IT support for more significant hardware and software problems. Document and report any security incidents, candidate violations, and irregularities. Conduct checks for security, including surveillance monitoring and biometric verification. Maintain an accurate inventory of test center supplies and equipment and ensure the testing room environment meets the standards. Keep accurate records of test-taker attendance and incident reports, and prepare daily, weekly, and monthly reports on test center operations. Professionally and efficiently address and resolve candidate concerns.Requirements Proficiency in Accounting Software Systems Familiarity with ADP - Financial Services Experience with Banner Ads Proficient in Computer Programs Knowledge of CRM systems Understanding of About Time software Ability to effectively answer and process inquiries Experience in Answering Inbound Calls Capable of handling Billing Functions Skilled in performing Clerical Duties TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .