[The purpose of this job is to ensure that properties are maintained to the highest standards on a weekly, monthly and seasonal basis. Ensuring work is completed in a timely manner.[This position is regular full time (no more than 40 hours a week) and reports to the Property Management Deputy Director.[General Responsibilities:]{arial=""}]{arial=""}]{arial=""}
Excellent customer service to all tenants and vendors
Ensure work orders are completed in a timely fashion 48-72 hours from when reported unless an emergency
Be responsive to after hour calls to ensure property is maintained during emergencies (water, electrical issues, fire and natural disasters).
Communicate with property manager regarding the priorities of the work for the day/week/month
Ensure seasonal work is completed as scheduled (i.e. ensuring lawn sprinklers are ready for spring/winter, etc.).
Facilitate work with contractors when required.
Document all work completed daily in order to charge property/tenant.
Be able to complete accurate high-quality work in a reasonable time-frame.
Be knowledgeable regarding inventory and be able to estimate reasonable amounts of inventory to be on hand for all materials used for maintenance.
[Accounting:]{arial=""}
Work with property managers to obtain accurate estimates for repairs and costs to turn a vacant unit.
Ensure all repair costs are sent to the appropriate staff to pay invoices timely.
[Reporting and Compliance]{arial=""}
Ensure work orders are completed in a timely fashion and in accordance with the funding agencies that are involved in each property.
Establish log of work orders for each property and for each tenant, utilizing the current software of Boston Post.
Complete all inspection reports accurately and with detail.