Private Dining Associate

The Private Dining Associate plays a key support role in the execution and coordination of private events, catering, and banquets within an Eataly location. Working closely with the Private Dining Manager, this associate ensures smooth communication with guests, accurate planning, and seamless day-of coordination. The role requires excellent organization, communication, and attention to detail.  Event Coordination & Guest CommunicationRespond to private dining and event inquiries in a timely, professional mannerSchedule and conduct site visits or walkthroughs with potential clientsSupport the preparation of proposals, contracts, and event orders (BEOs)Assist with client communication pre- and post-event (menus, timelines, headcount changes, etc.) Administrative & Platform SupportMaintain accurate records in the event management platform (Tripleseat, Reposite, etc.)Help track deposits, payments, and documentationCollaborate with the kitchen and service teams to ensure event details are accurate and up to datePrint and prepare menus, signage, and event collateral as neededDay-of Event SupportAssist with event setup and breakdown in coordination with FOH and BOH teamsGreet and support clients and guests during eventsAct as a liaison between the client and service team to ensure expectations are metMonitor timelines and service flow to ensure smooth executionReporting & FeedbackSupport post-event recaps and feedback collectionLog guest feedback and support trend tracking for future improvementsCommunicate frequently with the Private Dining Manager and Corporate Coordinator