TechSupport Analyst-10289

Position OverviewWe are seeking an experienced Tech Support Analyst to provide high-quality, in-person technical support for our Charlotte office and remote user base. This is not a Service Desk role — the position requires hands-on end-user support, including troubleshooting, hardware/software maintenance, and system imaging using SCCM.The ideal candidate will have a strong background in SCCM, ServiceNow, and Windows-based environments, with excellent customer service skills and the ability to work efficiently in a fast-paced corporate setting.