Customer Support Specialist

Job DescriptionWe are looking for a detail-oriented and professional Customer Support Specialist to join our growing team. The ideal candidate will serve as the first point of contact for customers, providing timely and effective support, resolving inquiries, and ensuring a high level of satisfaction.ResponsibilitiesHandle inbound calls and emails from customers regarding property-related questions or concernsProvide accurate information and solutions in a professional and timely mannerDocument customer interactions using our internal systemsCoordinate with internal departments to resolve issues efficientlyFollow up on unresolved inquiries to ensure full resolutionMaintain a positive, empathetic, and professional attitude toward customers at all times