The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ([email protected]?subject=Accommodation%20request)(accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:JOB SUMMARYProcess, monitor, research, mitigate risks, and preserve the data integrity of the operational aspect and the credit documentation of the supported commercial lending portfolios by providing an exceptional level of quality, client service and efficiency.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Receive workflow items, retrieve account information, and execute requests.
Exceed consistently production and quality defined goals.
Demonstrate a proficient knowledge of systems and processes while recognizing gaps, and maintaining a growth mindset.
Assist with researching complex issues and provide innovative solutions.
Resolve escalated issues.
Develop positive communication and relationships with peers, partners, and external clients and support initiatives and other duties as assigned.
Motivate, train, counsel, and encourage lower level teammate's consistency of operations.
Recognize downstream implication of work performed and the impact on the success of the company.
QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate's Degree or work related experience, or equivalent education and related training
Three years of banking or financial services experience, preferably in a high paced, high volume environment
Detail oriented and proficient in basic computer applications such as Microsoft Office software products
Knowledge of regulatory, external, and internal compliance requirements and guidelines
Must be able to communicate effectively across multiple levels of lending personnel, including strong written and verbal communications
Strong time management, problem solving, analytical and organizational skills
Aptitude to read and interpret complex loan documents and loan structures
Sound decision making skills that demonstrate flexibility, resourcefulness and the ability to work independently
Demonstrates ability to work in an area governed by production standards, heavy workloads and critical
deadlinesPreferred Qualifications:
A Bachelor's Degree
Five years of previous banking or financial services experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/). Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf)Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)