Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionYou’ll be part of a hard-working team that shares your passion for exploration and discovery. Thermo Fisher recognizes that digital enablement has the power to change the way our customers work — providing them with unmatched capabilities for digital science execution, commerce, and services and to drive efficiency and ultimately power science.Duties and Responsibilities:Strategic:
Optimally share knowledge to help build a world-class consulting and implementation team, working closely with global services leaders.
Provide feedback to product management and engineering to rapidly advance our product capabilities to meet customer needs and expectations.
Contribute to 3rd party technology, product, and solution evaluations in the context of our portfolio.
Operational:
Collaborate with clients, business analysts, project managers, and solution architects to understand their laboratory information management needs.
Develop and document comprehensive solutions based on requirements, including system configuration, customizations, and integration with other laboratory systems.
Participate in the implementation of enterprise laboratory solutions, ensuring that they are configured and customized correctly to meet client specifications and industry standard methodologies.
Define data management strategies, including data mapping, migration, and validation, to ensure accurate and reliable data entry, storage, and retrieval within the solution.
Assess laboratory workflows and find opportunities for process improvement and automation.
Develop and run test plans to ensure the system meets functional and performance requirements.
Conduct user training sessions and provide ongoing support to laboratory staff, addressing questions, resolving issues, and ensuring effective system utilization.
Prepare detailed user documentation, including system requirements, design specifications, user manuals, and standard operating procedures (SOPs).
Collaborate multi-functional teams, including software developers, quality assurance analysts, and laboratory personnel, fostering effective collaboration and communication.
Remain current with relevant industry regulations and guidelines (e.g., FDA, ISO) and ensure that the implemented solutions align with these standards.
Contribute to improving processes, ensuring compliance, and driving improvements.
Deliver engaging, informative presentations both to internal and external audiences.
Travel, as needed, for internal and customer meetings.
Culture:
In line with the 4I values of Integrity, Intensity, Innovation, and Involvement, that form the foundation of the Thermo Fisher culture and ways of working, this role will bring intensity, innovation, and a high degree of involvement to designing, proposing, and delivering on Digital Science platform solutions.
Business Partnership:
Working collaboratively with Digital Science and broader Thermo Fisher colleagues to create and sustain a culture of delivering excellent customer experience, embracing continuous learning, leading with digital innovation, analytical thinking, and managing complexity.
Education and Experience Requirements
Bachelor’s degree required in IT, IS, Engineering, Life Sciences, or related field. Master's degree preferred.
2+ years of relevant experience preferred in life sciences technical and business consulting with medium and large customers in the life and laboratory sciences industry, specifically, developing and deploying solutions catering to one or more areas of discovery, research, development, or manufacturing.
Knowledge, Skills, and Abilities
Knowledge of laboratory software platforms, such as LIMS, ELN, LES, SDMS, CDS, or similar systems.
Understanding of laboratory processes, data management principles, and laboratory workflows in various domains (e.g., pharmaceutical, biotechnology, manufacturing).
Familiarity with regulatory requirements and compliance standards relevant to laboratory operations.
Experience with relational databases – Oracle, SQL Server, Postgres.
Knowledge of cloud services and infrastructure highly desirable.
Excellent problem-solving skills and ability to analyze sophisticated business requirements and translate them into solutions.
Demonstrable experience delivering in a matrix, global environment.
Understanding of IT processes, SDLC methodologies, Quality Management Systems, and knowledge of regulatory landscape, with preference for experience in delivering and supporting validated systems.
Superb communication and social skills, integrity, and credibility.
Results focused, with attention to detail and a concern for quality.
Planning, prioritizing, reporting, problem solving and analytical capabilities.
Collaborative, initiates and facilitates communications and relevant information sharing, and works with different functions to achieve the best outcomes.
Ability to exercise judgment and discretion concerning critical, confidential, and proprietary information.
Flexibility in work schedule to accommodate communications with distributed team.
Able to innovate and bring ideas forward and advance issues and risks in a positive way.
Compensation and BenefitsThe salary range estimated for this position based in Pennsylvania is $28.85–$43.27.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewardsThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.