Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 30+ district offices and employ over 1,100 employees across multiple states throughout the USA.At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.Why work with us?At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 30+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.Please text “ImpactFire” to 512-722-7592 to connect with Ember, Impact Fire’s Recruiting Assistant, to learn more about this position and the company.Benefits of joining Impact Fire ServicesWhen you join Impact Fire you will receive:
Competitive compensation
Pay is on a weekly cycle, every Friday
Career Advancement Opportunities
Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
Company paid short and long-term disability
Immediately vested in our 401(k) company match
Exceptional guidance and support from our managers
Collaborative culture & environment
Robust training opportunities with company reimbursement upon achieving required licensing
Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
Opportunity to work alongside some of the best talent in the fire protection industry
Position is located in Morrisville, North Carolina.Manage the operations of the Fire Alarm Inspection & Service Division. Manage the technical and administrative personnel within the Division. Achieve financial and operational goals of the Division including revenue generation, cost control, and gross margin contribution. Ensure a high level of customer satisfaction for Fire Alarm customers.The Manager will supervise technical and administrative personnel in order to achieve any financial or operational goals. Will be responsible for ensuring customer satisfaction. The Manager is also responsible for ensuring a safe working environment for technical personnel and for ensuring that they are properly trained.RESPONSIBILITIES: Work with the Senior Operations Manager and other managers to develop financial and operational goals. Ensure the effective operation of the Fire Alarm Inspections & Service Division and the efficiency of personnel. Establish productivity goals for technical and administrative goals that fit in with the tactical priorities of the division. Achieve the assigned monthly goals for revenue and cost control and correct any budgetary deficiencies. Lead the technical and administrative personnel in providing a high level of customer service. Ensure that the technical personnel are highly trained in our services and products as well as safety. Learn and ensure compliance with all applicable industry codes.REQUIREMENTS: Possess any necessary licensing and certification required by National, State and Local codes. Minimum 3-5 years related experience either in the fire protection industry or the commercial customer service business. NICET or equivalent training from manufacturers or institutions. Working knowledge of NFPA 72. Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals. Ability to operate hand and power tools. Capable of performing physical labor to include carrying and moving equipment and tools up to 40 lbs. Proficiency with using PCs including working knowledge of MS Excel / Word as well as iPhone/iPad apps. Demonstrate a high level of customer service. A strong work ethic and professional appearance. Ability to work within a team environment. Self-starter that can work with little to no supervision. Strong organizational skills, positive attitude, and an ability to learn quickly. Strong working knowledge of NFPA codes.Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.Employment with an Equal Opportunity Employer (EOE) including disability/veterans.Job DetailsPay Type Salary