SummarySenior Client Services ManagerAt our Company, we grow People, Brands, and Businesses! We are seeking adynamicSenior Client Services Manager is responsible for the creation, approval, and the implementation of programs and events in the Kroger stores, partnering with clients to drive the incremental sale of events. These responsibilities include engaging clients to increase the sale of events into the store, project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. The Senior Client Services Manager must also manage all related financial activities while providing a high level of service to client representatives and co-workers and assisting the organization in achieving a service excellence culture.Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Perform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting. Ability to make autonomous decisions on behalf of our company strategy.
Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved. Work with clients to increase events with the store, monitor event success, provide reports and feedback to the client. Drive sales to meet and exceed sales targets.
May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.
Qualifications:
Bachelor's Degree or equivalent experience is required
1-3 years of experience in Consumer products, brand, or agency, sales
Experience in event execution and/or sales preferred
Possess negotiation, project management and research, analysis, and presentation skills; Good Sales presentation and development skills
Creative thinker and self-starter who can effectively handle multiple tasks and projects simultaneously
Excellent written and verbal communication skills
Job Will Remain Open Until FilledResponsibilitiesThe Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Position SummaryThe Sr. Client Services Manager is responsible for the creation, approval, and the implementation of programs and events in the Kroger stores, partnering with clients to drive the incremental sale of events. These responsibilities include engaging clients to increase the sale of events into the store, project development, budget management, execution monitoring, issue resolution, reporting, and invoicing. The Sr. Client Services Manager must also manage all related financial activities while providing a high level of service to client representatives and co-workers and assisting the organization in achieving a service excellence culture.Essential Job Duties and Responsibilities
Perform project management duties to include; event program tracking, timeline development and management, budget management, pre- and post-promotional analysis, and reporting. Ability to make autonomous decisions on behalf of our company strategy.
Develop effective client and retailer relationships to facilitate communication and execution with internal departments to ensure that deliverables are successfully achieved. Work with clients to increase events with the store, monitor event success, provide reports and feedback to client. Drive sales to meet and exceed sales targets.
May be responsible for monitoring and adjusting project budgets and billing to ensure accuracy and timeliness. Responsible for over site of timeline revisions.
Supervisory ResponsibilitiesDirect ReportsThis position does not have supervisory responsibilities for direct reportsIndirect ReportsDoes not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reportsTravel and/or Driving Requirements-Travel and Driving are not essential duties or functions of this jobMinimum QualificationsEducation Level: (Required) Bachelor's Degree or equivalent experience1-3 years of experience in Consumer products, brand, or agency, salesExperience in event execution and / or sales preferredSkills, Knowledge and Abilities
Possess negotiation, project management and research, analysis, and presentation skills.
Good Sales presentation and development skills
Creative thinker and self-starter who is able to effectively handle multiple tasks and projects simultaneously
Strong organization, negotiation, and problem solving skills
Ability to present to large and small groups in a variety of settings
Excellent written and verbal communication skills
Team player with positive attitude.
Ability to build and maintain strong client relationships
Proficient is MS Word, Outlook, Excel, PowerPoint
Environmental & Physical RequirementsOffice / Sedentary RequirementsIncumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.Additional Information Regarding The Company Job Duties and Job DescriptionsJob duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Important InformationThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.Job Locations US-PA-Carlisle | US-NC-SalisburyPrimary Posting Location : City CarlislePrimary Posting Location : State/Province PAPrimary Posting Location : Postal Code 17015Primary Posting Location : Country USRequisition ID 2024-433677Position Type Full TimeCategory Marketing (Corporate): Integrated Marketing, Experiential MarketingMinimum USD $70,000.00/Yr.Maximum USD $75,000.00/Yr.