We are a fast-growing, high-volume powersports dealership seeking a knowledgeable and customer-focused service advisor to join our team. As a powersports service advisor, you will be responsible for providing exceptional customer service to ensure our customers' satisfaction and maximize revenue opportunities for the service department.
Responsibilities:
- Greet customers and schedule service appointments efficiently and accurately
- Communicate service department updates to customers via phone, email, or in-person
- Determine customer needs and provide recommendations for maintenance, upgrades, or repairs according to manufacturer guidelines
- Prepare repair orders, estimates, and invoices
- Monitor repair progress and ensure timely completion
- Maintain customer relationships through follow-up communication and exceptional service
Qualifications:
- Ability to provide excellent customer service and communication skills
- Strong organization and multitasking skills
- Ability to work in a fast-paced environment and handle high-pressure situations
We offer competitive compensation packages, health benefits, and opportunities for career development and growth within our organization. If you are passionate about powersports and enjoy helping customers, this is the perfect opportunity for you. Apply today to join our team!