Job Opportunity: Entry-Level Automotive Service Advisor
Are you passionate about cars and committed to delivering exceptional customer service? We are seeking a motivated and enthusiastic individual to join our team as an Entry-Level Automotive Service Advisor! If you have a knack for problem-solving, enjoy interacting with customers, and are eager to kickstart your career in the automotive industry, we want to hear from you!
About Us:
First Class Automotive is a respected and customer-centric automotive service center with a track record of excellence in providing 40 years of top-notch maintenance and repair services. Our team is dedicated to ensuring every customer leaves with a smile, knowing they received the best care for their vehicles.
Job Responsibilities:
As an Entry-Level Automotive Service Advisor, you will play a crucial role in assisting customers with their service needs. Your main responsibilities will include:
- Greeting customers and creating a positive first impression.
- Listening attentively to customers' concerns and vehicle issues.
- Recording customer information and vehicle details accurately.
- Collaborating with our skilled technicians to diagnose and recommend appropriate services or repairs.
- Providing customers with clear explanations of recommended services and associated costs.
- Assisting customers in scheduling appointments and ensuring their service needs are met efficiently.
- Keeping customers informed about the status of their vehicles throughout the service process.
- Addressing any questions or concerns that customers may have.
- Ensuring the service area is organized and maintaining a clean, professional environment.
Qualifications:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Customer-oriented with a friendly and approachable demeanor.
- A passion for automobiles and a desire to learn about automotive systems.
- Basic computer skills for data entry and communication purposes.
- Strong problem-solving abilities and a can-do attitude.
- Ability to work well in a team-oriented environment.
- Previous customer service experience (preferred but not required).
Why Join Us:
- Exciting opportunity to launch your career in the automotive industry.
- Comprehensive training and mentorship to enhance your skills and knowledge.
- Work with a supportive and experienced team who values your growth.
- Competitive compensation package with performance-based incentives.
- Generous Paid Time Off and Holidays (Even your Birthday)
- Health care.
- Matched retirement savings program.
- Short- and long-term disability insurance.
- A positive and inclusive work culture that promotes personal and professional development.
- Oh yeah, and a 4 day work week!
How to Apply:
If you're ready to take the first step towards a rewarding career as an Automotive Service Advisor, we'd love to hear from you! Please submit your updated resume and a brief cover letter detailing your interest in the position and any relevant experiences.
Don't miss this chance to be part of a dynamic team and make a difference in the lives of our valued customers. Apply now and let your automotive passion drive your future!