Office Assistant
Growing Chapel Hill/Cary Electrical Contractor is seeking a friendly and detail-oriented
Office Assistant to join our business. You will be the person helping us deliver excellent
customer service, stay organized and ensure our business runs smoothly. The ideal candidate
will be a hard-working professional able to undertake a variety of office support tasks. This
person will be a strong communicator while always focused on an exemplary customer
experience.
Code of Values are important to our organization – We
Show respect for all people
Act with integrity in all dealings
Serve customers with enthusiasm
Responsibilities
Manage the front-desk and reception areas, serving as the first point of contact for
guests, employees, job candidates, and vendors.
Perform general administrative tasks, such as handling email, faxes, files, meeting
minutes, mailings, and deliveries; and coordinating meetings.
Primary phone contact for customers including general inquiries, scheduling and
message taking.
Tracking and follow up on all unanswered calls for scheduling
Keep the office clean, stocked, and organized.
Order office supplies, stock supply stations, and ensure equipment is operable
Maintain filing system, contacts database, employee lists, and inventories. Documenting
all customer interactions, recording details of inquiries, as well as any follow-up actions
taken or required. Ensure resolution of any complaints or open work.
Tracking and follow up on unsold estimates.
Assist electricians with schedules, timecards, receipt collection and reconciliation.
Office errands as needed which may include making bank deposits, purchasing
supplies, catering pick up.
Assist owner with a variety of tasks, as needed
Skills
Working knowledge of office equipment
Proficiency in MS Office
Strong written and verbal communication skills
Excellent organizational and time management skills
Must be punctual and dependable
Ability to multitask and take initiative
Flexible, able to adjust to changing protocols quickly and with enthusiasm
Knowledge of Service CRM’s a plus
Experience and Education
High school diploma or equivalent
Previous customer service experience (minimum 2 years)
Associates Degree a plus
Previous experience in trades a plus
To apply:
Email [email protected]
Full time, Monday-Friday 8am-5pm. The position is in our office located in Chapel Hill. We
offer competitive hourly compensation, based on experience, plus benefits. Must pass
background check and drug screening.
Note: This job description is not intended to be all-inclusive. The employee may perform
other related duties as required to meet the ongoing needs of the organization.