Operational Management:
Supervise and support gym managers within the assigned area.
Ensure adherence to Everlast Gyms' operational policies and procedures.
Implement strategies to improve efficiency and effectiveness in gym operations.Commercial Performance:
Develop and execute strategies to achieve revenue and profit goals for each gym.
Monitor financial performance and key performance indicators (KPIs) for each location.
Implement cost-control measures to optimize profitability.Staff Management:
Recruit, train, and develop gym managers and staff.
Conduct regular performance evaluations and provide constructive feedback.
Foster a positive and inclusive work environment.Customer Service:
Ensure a high level of customer satisfaction across all gyms.
Address customer concerns and feedback promptly and effectively.
Implement initiatives to enhance the overall member experience.Marketing and Sales:
Collaborate with the marketing team to implement effective local marketing strategies.
Monitor and analyse sales performance, providing recommendations for improvement.
Develop and execute sales promotion activities.Compliance and Quality Assurance:
Ensure compliance with industry regulations and Everlast Gyms' standards.
Conduct regular audits to assess the quality of services and facilities.
Implement corrective actions as needed.