Administrative Associate IIPrint (https://www.governmentjobs.com/careers/northcarolina/jobs/newprint/4429717) ApplyAdministrative Associate IISalary$31,200.00 - $47,903.00 AnnuallyLocation Hyde County, NCJob TypePermanent Full-TimeJob Number24-03665DepartmentDept of TransportationDivisionTransitOpening Date03/15/2024Closing Date3/28/2024 11:59 PM EasternJob Class TitleAdministrative Associate IIPosition Number60018525Salary GradeNC02
Description
Benefits
Questions
Description of WorkThis position with NCDOT offers full State Benefits (https://oshr.nc.gov/state-employee-resources/benefits) , competitive salaries and many career development opportunities. Positions 60018525 and 60018569 will be filled from this posting. You only have to apply once to be considered for both positions.This position requires general knowledge of office practices and procedures in order to compile, review, verify, complete and record data for records and reports. Public contact is on a daily basis. Applicant must have excellent telephone etiquette and demonstrate professional customer service skills at all times. Duties involve working independently, problem solving, strong mathematic skills, establishing and updating records and reports, generating and monthly analysis of reports. Daily duties may include:
Answering incoming calls and transferring to appropriate recipient
Greeting and answering questions from the traveling public, giving information of ferry schedules and the surrounding areas
Selling tickets to passengers and running reports
Daily traffic validations
All other duties as required
Employee must perform work in accordance with NCDOT workplace and safety policy. This position works out of the OCRACOKE FERRY OPERATION and will work 7 days on – 7 days offKnowledge, Skills and Abilities / CompetenciesApplicants must submit an application that clearly reflects work experience that demonstrates the following:
General knowledge of office procedures, methods and practices
Skilled in using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.
Experience in gathering and giving information and instructions.
Skilled in working with people with courtesy and tact, utilizing customer service skills
Additional Expectations:Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.Minimum Education and Experience RequirementsHigh school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.Supplemental and Contact InformationRené Basnight252-423-5125 [email protected]: For temporary, contract or other supplemental staffing appointments:There are no paid leave, retirement or other benefits associated with these appointment types.For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.01 I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
Yes
No
02
Which of the following best describes your level of knowledge of office procedures, methods, and practices?
None
Basic
Intermediate
Thorough
03
Explain how you have knowledge of office procedures, methods, and practices.
04
Which of the following best describes your level of skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer?
None
Basic
Intermediate
Thorough
05
Explain how you have skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer.
06
Which of the following best describes your level of experience in gathering and giving information and instructions?
None
Less than 1 Year
1 - 2 Years
2 - 3 Years
3 or More Years
07
Explain how you have experience in gathering and giving information and instructions.
08
Which of the following best describes your level of skill in working with people with courtesy and tact, utilizing customer service skills?
None
Basic
Intermediate
Thorough
09
Explain how you have skill in working with people with courtesy and tact, utilizing customer service skills.
Required Question
AgencyState of North CarolinaAddressNOTE: Apply to the department listed on postingAn Equal Opportunity Employer, North Carolina, State GovernmentWebsitehttp://www.oshr.nc.gov/jobs/index.htmlApplyPlease verify your email addressVerify Email