Operational Business AnalystLocation:Greensboro, NC, US, 27409Position Type: ProfessionalTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.Service Market Logistics (SML) is part of Group Trucks Operations (GTO) . We are an organization of approximately 4,000 employees globally in more than 40 locations. Every day, we are delivering world-class operational excellence for our customers, based upon smart logistics solutions. Our job is to develop, manage and optimize the Service Market supply chain for all Volvo Group brands and JV’s. The scope for Service Market Logistics includes Flow Optimization, Inventory Management, Distribution Center operations, Customs & Trade, as well as the development of logistics solutions to ensure the highest possible parts availability, delivery precision and quality everywhere in the world. We strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on customer success.SML North America (NA) is a part of SML and has about 1,000 employees across the United States, Canada and Mexico. We operate the Central Distribution Center in Byhalia, MS as well as Regional Distribution Centers across the NA region.Mission/Purpose of the PositionThe Operation Business Analyst position is part of the Supply Planning & Dealer Inventory Management (SP/DIM) organization within SML NA. The SP/DIM organization is responsible for parts availability, backorder recovery, delivery precision and inventory.The Operational Business Analyst is a member of a team working to ensure SP/DIM North America Key Performance Indicators (KPI’s) and Performance Indicators (PI’s) by performing reporting, analysis and proposal actions for Volvo Trucks, Mack Trucks, VCE and Penta. This position will also be part of, and be responsible for, key activities/projects to further develop the SP/DIM operations in North America. The Operational Business Analyst will monitor and analyze the SP/DIM KPI’s and PI’s, as well as have the opportunity to develop methods and processes for improving and innovating the planning process, reports and tools needed.Scope & InfluenceThis position reports to the Director, Supply Planning and is located in Greensboro, NC.Essential Functions
Provide follow-up on KPI’s and PI’s to the SP/DIM NA management. Analyze the impact on PI’s and KPI’s and develop proposals on mitigating actions.
Generate and follow-up on weekly KPI Dashboards and map major root causes and drive actions to sustain or fill the gap to target KPI.
Follow-up and development of life cycle segments together with Theoretical Optimization team.
Support SP/DIM NA teams by developing necessary follow-up tools and reports.
Support SP/DIM NA teams to create and maintain weekly or monthly communication packages.
Act as liaison between Operations and SP/DIM functions in implementing standard reporting across the SP/DIM organization.
Participate in continuous improvement activities within SP/DIM and be responsible for needed data mapping and analytics.
Work with the process network and Parts Linq maintenance team to secure process development and best practice implementations.
Create follow-up activities and reports, on own initiative and on request, within own team.
Act according to the Volvo values.
Other duties as assigned by Management.
Minimum Education and Experience
BA/BS degree in Logistics, Supply Chain Management, Mathematics/Statistics, Business Administration or a related field, or equivalent experience.
3 to 5 years of relevant experience preferred
Experience working with logistics in a complex global supply chain
Holistic view and ability to grasp the full supply chain
Broad knowledge of the logistics area
Knowledge of where to find relevant logistics data, how to retrieve it, and how to validate the data in terms of relevance, correctness and completeness.
Demonstrated ability to work successfully in a global environment
Demonstrated ability to work in a fast-paced team environment striving towards operational excellence guided by Volvo’s Values and the Code of Conduct
Necessary Technical/Functional/Language Skills
As all documentation is in English, proficiency in the English language is required
Strong problem solving, research and analytical skills
Ability to apply and analyze large amounts of data for developing projections and estimates
Ability to analyze business processes and develop systems-based solutions that will improve the current state
Excellent written and verbal communication skills
Ability to communicate efficiently and effectively within a multi-cultural and international environment
Ability to compile and present findings and possible recommendations to a diverse audience
Ability to manage and prioritize a high volume of detailed tasks
Comfortable learning new technologies
Ability to develop and maintain productive business relationships
Excellent computer skills, (Microsoft Office applications)
We value your data privacy and therefore do not accept applications via mail.Who we are and what we believe inOur focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.Group Trucks Operations encompasses all production of the Group’s manufacturing of Volvo, Renault and Mack trucks, as well as engines and transmissions. We also orchestrate the spare parts distribution for Volvo Group’s customers globally and design, operate and optimize logistics and supply chains for all brands. We count 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global footprint offers an opportunity for an international career in a state-of-the-art industrial environment, where continuous improvement is the foundation. As our planet is facing great challenges, we - one of the largest industrial organizations in the world - stand at the forefront of innovation. We are ready to rise to the challenge. Would you like to join us?Job Category: Supply Chain & LogisticsOrganization: Group Trucks OperationsTravel Required: Occasional TravelRequisition ID: 15435View All Jobs (https://jobs.volvogroup.com/?locale=enUS)Do we share the same aspirations?Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.Nearest Major Market: Greensboro