7171 - Gastonia - 1600 Remount Rd, Gastonia, North Carolina, 28054CarMax, the way your career should be!General Summary:Under general supervision, responsible for daily reconciliation of vehicle inventory. Facilitates the direction of work and disseminates tasks from the Reconditioning Production Manager to Reconditioning Associates in the areas of zone maintenance, prep for delivery, vehicle receiving, inventory transfers, scanning and reconciliation of inventory, and vehicle movement (on and off lot). Reports behaviors, attendance, performance, and tardiness of Reconditioning Associates to Supervisor.On as needed basis, responsible for Reconditioning Associate and Reconditioning Associate I and II duties including but not limited to, zone maintenance, prep for delivery, vehicle receiving, inventory scanning, vehicle movement (both on and off lot), basic vehicle detailing including car wash, wash bay, interior cleaning,/vacuuming, exterior cleanliness, completing cosmetic inspection, final quality inspections, paint touch-up, wet sanding and buffing.Principal Duties and Responsibilities:
Train and mentor associates in performance of standardized work
Document, improve and ensure compliance of standardized work
Facilitate direction of work and tasks to Reconditioning Associates in all inventory areas
Ensure timely performance of all inventory functions
Direct and approve work of vendors
Perform daily reconciliation of vehicle inventory
Participate in problem solving and continuous improvement activities
Provide auction support
Provide outstanding customer service to both internal and external customers
Complete duties as assigned by Leads and Managers
Job Specifications:Position requires the following pre-requisites and ability:
Complete all training, on-line and hands-on including New Associate Orientation Training – Operations and Kronos Training.
Accountable to Associate 1 Competency Model
Meet Reconditioning Associate, Reconditioning I and Reconditioning II Performance Standards
Complete Reconditioning Associate, Reconditioning Associate I II and IV Workstation Certifications
Read, interpret and transcribe data in order to maintain accurate records
Perform multiple duties in a high-energy, fast-paced environment
Lift objects that weigh as much as 50lbs
Speak and listen effectively in dealing with customers/associates, both in person and over the phone
Complete CarMax provided training in all functional areas of the inventory process, allowing for cross-training and full coverage of the inventory and detail area
Working Conditions:
Indoor and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
Requires walking or standing for an extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
Adheres to all CarMax policies including, but not limited to: Attendance, Proper Recording of Time, Asset Protection, Safety and Standards of Professional Appearance.
About CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.