Req ID: RQ179114Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: Information Systems ManagementSkills:Information Systems,Network Infrastructures,TroubleshootingExperience:10 + years of related experienceUS Citizenship Required:YesJob Description:Applications Systems Analyst – Senior – TS/SCI requiredTransform technology into opportunity as an Applications Systems Analyst - Senior with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As an Applications Systems Analyst – Senior you will help ensure today is safe and tomorrow is smarter. Our work depends on Applications Systems Analyst - Senior joining our team to support the US Army Intelligence and Security Command (INSCOM).HOW AN APPLICATIONS SYSTEMS ANALYST - SENIOR WILL MAKE AN IMPACT
Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of E-mail, directories, standard Windows desktop applications, and other network services.
Manages personnel who serve as the first point of contact for troubleshooting hardware and software PC and printer problems.
Support the review and analysis of any new requests for system services in order to provide scope and level of effort information to project managers.
Provide consistent, thorough documentation of Application Systems
Compile reports of outages, trends and analysis of pertinent information of IT Systems
Monitor and report alarmsability to triage calls and resolve
Comprehensive knowledge of the principles, methods, and techniques used in network troubleshooting and support
Support the review and analysis of any new requests for SharePoint services in order to provide scope and level of effort information to project managers.
Provide guidance to customer during all phases of projects related to SharePoint development and maintenance.
Provide consistent, thorough documentation of SharePoint
Performs administration duties for networking hardware including routers, switches, hubs, gateways, access points, network interface cards, networking cables, firewalls and other related network hardware
Must have firm grasp and knowledge of fiber and copper-based Ethernet technologies, capabilities and cabling and their connectivity to local and wide area networks
Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques
Installs and configures network hardware and software
Provides network troubleshooting and support
Provides technical support and training to end-usersSets up new users and deletes old users from the network
Troubleshoots and resolves issues with network infrastructure and/or components
Compile reports of outages, trends and analysis of pertinent information of IT Systems
Monitor and report alarms ability to triage calls and resolve
Comprehensive knowledge of the principles, methods, and techniques used in network troubleshooting and support
WHAT YOU’LL NEED TO SUCCEED:
Education: Bachelor's Degree with 12 years of experience or Master’s Degree with 10 years of experience
Preferred Skillset:
Strong SharePoint knowledge in navigating the application and being able to help a user navigate the application (a SharePoint super user).
Ability to perform a variety of analytical tasks, which are broad in nature and are concerned with the design and implementation, including personnel, hardware, software and support facilities and/or equipment to provide mission support
Able to troubleshoot and provide technical support and solutions to users
Provide guidance to users in formulating requirements, advises alternative approaches
Able to communicate with other program personnel, government overseers, and senior executives
Clearance Level: TS/SCI; Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract
Required Certification(s):
DoD 8570.01-M IAT Level II/8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract
IAT II 8570/8140 Baseline Certification Security+ or equivalent
Location : On Customer Site
Additional :
Position may require lifting of objects (i.e. IT Hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity
Travel may be required to support the mission
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#GDITINSCOM#I2TS4#GDITArmyThe likely salary range for this position is $35,708 - $48,310. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.