Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity. Job SummaryThis position pays $17.20 per hour with $4.57 Health and Welfare (H&W). Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel by performing the following duties. Greet and assist visitors and direct them based on the purpose of the visit and assist employees as appropriate.Primary DutiesReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.
Operate office machines, such as photocopiers and scanners, facsimile machines, voicemail systems, and personal computers.
Accurately enter data into corresponding fields within various software programs.
Review files, records, and other documents to obtain information to respond to requests.
Compute, record, and proo data and other information such as records, or reports.
Maintain patient confidence by keeping patient record information confidential.
Additional Responsibilities
Perform phone operator functions such as answering multiple call lines, transferring, receiving codes, and speaking on the PA system.
Adhere to all fire and safety, bomb threats, and security protocol regulations within assigned area.
Serve and protect the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements as well as Joint Commission on Accreditation of Health Organizations (JACHO) standards.
Perform other responsibilities as assigned.
Qualifications: Education, Experience, and Certification(s)
High school diploma or General Educational Development (GED) required.
1 year experience in a high demand and fast-paced environment preferred.
1 year experience with Health Insurance Portability and Accountability Act (HIPPA) preferred.
Must be able to obtain a VA security clearance.
Knowledge, Skills, and Abilities
Well organized and self-directed.
Detail-oriented and able to carry out work with a high level accuracy.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual. To learn more, you may click on the following video link: https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48s 4 Easy Steps to ApplyStep 1:Apply online to an open position. If you need reasonable accommodation to complete the application process please contact the Program Outreach Specialist in your region using the list below. Step 2: Submit completed Introductory Data Sheet and Resume to a local ServiceSource contact Step 3: Submit Comprehensive Release form to a local ServiceSource contactStep 4: Submit Documentation of Disability letter to a local ServiceSource contactProgram Outreach Specialists by LocationAurora/Colorado Springs, Colorado(719) [email protected] Fort Worth, Texas(571) [email protected] Newport News/Fort Eustis, Virginia(757) [email protected] Northern Virginia, Washington, DC, Maryland(703) [email protected] Northern Virginia/Quantico/Washington, DC – Food Services(571) [email protected] St. Louis, Missouri(314) [email protected] Boyers, Pennsylvania(571) 455-8541 [email protected] North Carolina/Kentucky(910) 826-4699 ext. [email protected] Florida(727) [email protected] DE, PA, MD and TX(302) [email protected] NOTICE TO APPLICANTSWe conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.Do you need a reasonable accommodation to apply to a career opportunity online? Please click here (https://www.servicesource.org/contact-us) to view a list of Regional Office locations. Please ask to speak with Human Resources.PAY TRANSPARENCY POLICY STATEMENT:The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ServiceSource is a leading nonprofit disability resource organization with programs and operations in more than 10 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, Utah, and Virginia. Collectively, the organization serves more than 31 ,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a more inclusive and supportive community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual. To learn more, you may click on the following video link:https://www.youtube.com/watch?v=hLeXVPuKm1Y&t=48sWhat we do