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Job Details

ID #46152703
Estado Carolina del Norte
Ciudad Fayetteville
Tipo de trabajo Permanent
Salario USD TBD TBD
Fuente Zachary Piper Solutions, LLC
Showed 2022-10-02
Fecha 2022-10-01
Fecha tope 2022-11-29
Categoría Etcétera
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IT Help Desk

Carolina del Norte, Fayetteville, 28301 Fayetteville USA

Vacancy caducado!

Zachary Piper Solutions is currently seeking IT Help Desk support in Ft. Bragg, NC supporting the United States Army Reserve Command.

Responsibilities for the IT Help Desk include:
  • Provide support to the Customer Service Function area Tier 1 Help Desk activities
  • Install Network and Local Govt approved Print Drivers and Software
  • Troubleshoot installed Software and Hardware and engage equipment vendors for technical and replacement support
  • Provide on- location troubleshooting for all users including VIPs
  • Assist customers with software updates related to network access keys

Qualifications for the IT Help Desk include:
  • 1+ years of IT experience
  • Experience with handling ticket requests (Tier 1)
  • DoD 8570 IAM Level I Security+ CE certification.
  • DoD SECRET Clearance

Compensation for the IT Help Desk include:
  • $20-$25/hr. based on experience
  • Full Benefits: Cigna Healthcare, Guardian Dental, VSP Vision, 401k with Voya through ADP
  • PTO and 10 federal Holidays

Keywords : Army, US Army, Army Reserve, Army national Guard, RMF, NIST, FedRAMP, Help Desk, IT support, IT, IT help desk, Tier 1, Tier 2, desktop support, troubleshooting , helpdesk, IT specialist, field service tech, service desk, analyst, 800-53 rev. 3, 800-53 rev. 4, 800-37, Security+, CAP, CISA, contingency plans, security assessment plans, SCA, security control assessment, system security plan, SSP, incident response plan, vulnerabilities, vulnerability management, POA&M, plan of action and milestones, artifact, nessus, retina, ACAS, PKI, continuous monitoring, consulting, SA&A, A&A, C&A, certification, accreditation, information assurance, information security, assured compliance, tenable, ACAS, IA, North Carolina, NC

Vacancy caducado!

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