At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Specialist at our distribution center in Durham, NC.Your RoleIn this role, you will be the primary system support between IT, regional operations management, and shop floor users as it relates to order, SKU, location management, system troubleshooting/support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.Your Responsibilities
You will be the primary support for local site system operational issues
Basic troubleshooting of order and stock management issues
Work with users on preventative action based on your findings
Support with ticket creation, issue escalation, and follow-up
Warehouse (location) and customer (article) maintenance
Identification of process changes that will impact system documentation
Local user training as possible
Hardware troubleshooting such as printers, RF guns, and network
Supporting release management activities by testing new functionality, verifying document changes, and more
Support of local users regarding coordinating reporting requirements.
Participating in training led by the IT team to be able to provide the first level of support
Your Skills and Experiences
A degree in Computer Science, Information systems, or an equivalent combination of education and experience
1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems
1+ years of operations experience working in warehousing or a supply chain environment
1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred
Good Reasons to JoinThere has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-OnsiteKuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.