Parking Ambassador (Part-time) - Special Events Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4454320) Apply Parking Ambassador (Part-time) - Special Events Salary$17.75 - $19.97 HourlyLocation Durham, NCJob TypePart Time w/o benefits (Less than 20 hours per wk)Job Number24-04849DepartmentTransportationOpening Date04/03/2024Closing Date4/17/2024 11:59 PM Eastern
Description
Questions
Position DescriptionWork. Serve. Thrive. With the City of DurhamAdvance in your career while making a real difference in the community you serve.The Transportation Department (https://durhamnc.gov/1002/transportation) plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you're interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham! Hourly Rate: $17.75 - $19.95Workdays/Times: Varies Monday - Saturday The Transportation Department (https://durhamnc.gov/1002/transportation) plans, builds, and maintains a safe and vibrant multi-modal transportation network that supports safety, mobility, and environmental sustainability to provide a superior quality of life for our residents, businesses, and visitors. If you're interested in helping bring innovative, community-focused transportation solutions to our community while growing in your career, come to Durham!To collect special event parking fees and assist in directing and parking arriving customers attending special events and festivals while providing excellent customer service. This is accomplished by collecting parking fees at the City's parking facilities, performing cashier responsibilities and making proper cash transactions.Duties/Responsibilities
Receives ticket indicating time of entrance into parking facility; collects money and makes change; issues receipts; operates a computerized cash register.
Balances cash drawer at end of shift; prepares cash and tickets for deposit into on-site vault; prepares cashier shift report.
Calculates parking fees based on length of time vehicle is parked in garage.
Directs traffic to appropriate parking areas
Monitor parking facilities for capacity and screens for parking permits
Respond to inquiries from customers regarding the parking facilities, rules and regulations.
Provides assistance to parking lot customers to include giving directions, explaining charges, etc.; refer unusual customer-related problems to supervisor.
Reports any problems, accidents, unsafe conditions and equipment malfunctions to supervisor.
Operates a cash register and/or handheld mobile special event device in receiving, counting and disbursing money and ensures correct payment and change.
Interacts in a positive and responsive manner with customers, attendees of events, and the general public.
Operating a personal computer and two-way radio.
Minimum Qualifications & Experience
High School/GED.
1 years of related customer service experience.
Valid NC Driver's License.
Additional Preferred Skills
Experience with basic math calculations.
Experience with basic computer skills.
Experience with two-way radios.
01
Where did you first hear about this opportunity?
City of Durham Website
Walk in
Job fair
Employee referral
Professional organization Please list the organization in "other" box below
Internet posting Please list the specific web site in the "other" box below
Craig's List
GlassDoor
governmentjobs.com
Monster.com
Indeed.com
Employment Security Commission
Magazine/Newspaper
Other
02
If you listed "other" above please give specific web site, organization, or publication.
03
Do you have a valid North Carolina driver's license "or" if you currently have another state driver's license, are you willing to obtain a valid NC driver's license within 60 days of hire?
Yes
No
04
Please select your highest level of COMPLETED education.
Less than a High School Diploma or Equivalent (GED)
High School Diploma or Equivalent (GED)
Associates Degree
Bachelor's Degree
Master's Degree
PhD or Juris Doctorate
05
How many years of related customer service experience do you have?
No related experience
Less than 1 year of related experience
1 year but less than 2 years
2 years but less than 5 years related experience
5 years or more years related experience
06
Provide a job related example of how you have used your customer service experience.
07
How would you rate your communication skills - both orally (speech) and in writing (correct grammar/punctuation).
Poor
Good
Very Good
Excellent
08
Are you able to perform simple math?
Yes
No
09
Do you have knowledge of basic computer skills?
Yes
No
10
Do you have experience using a two-way radio?
No
Yes
Required Question