Posting DetailsPosition InformationWorking Title Director-University Testing CenterPosition Number 611368Appointment Type Permanent - Full TimeTenure Track NoFTE 1 = 40 hours/week, 12 monthsIf time limited, duration datePosition OverviewPrimary Function of Organizational UnitThe University Testing Center (UTC) was established in 1987 under the Division of Academic Affairs. Its administrative responsibilities are to ensure that resources are available to offer special assistance to students and the community.The Testing Center administers national college; computer-based testing, proctored exams, College Level Exam Program (CLEP), and academic placement tests. The center ensures integrity and exam security in the proctoring and examination process. Oversee and negotiate contracts/partnerships with private businesses, community leaders, and testing companies to support the testing needs of NCCU and generate supplemental college revenue.Primary Purpose of PositionThis position will provide oversight and direction of the University Testing Center.Required Knowledge, Skills, and AbilitiesExperience using testing-related technologies. Technology proficiency with web applications, MS Office Suite, Google suite, Student Management Systems (Banner, EAB), Learning management systems (Canva, Blackboard, etc). Experience collaborating with multiple external stakeholders to solve complex problems effectively. Demonstrated ability to use varying styles, approaches, skills and techniques to communicate with various constituents (e.g., faculty, staff, students, community partners) with diverse backgrounds and experiences. Knowledge of learning theory regarding college readiness, developmental education, testing taking anxietyKnowledge of university policies and procedures. Serve as subject matter expert in academic placement and college readiness on college, statewide and other related committees.Minimum Education/ExperienceMaster’s degree and a minimum of five years experience of supervisory experience and experience in measurement and assessment required. Three years administration/finance or budgeting experience required. Two years of learning management systems implementation, project/program management, vendor/contract management or data analytics required. Working knowledge of ADA compliance, FERPA, NCTA, UNC Policy and database management.Two years of experience with conducting testing services in an educational or professional setting. Effective verbal/written communication, presentation, customer support and organizational skills.Licenses or Certification required by Statute or RegulationIn-depth knowledge of Microsoft Office Suite, Banner, and various testing software applications such as College Board- CLEP/SAT, ETS-Prometric, PearsonVue, Meazure Learning, ProV, etc. Knowledge of the role of college academic placement and assessment in evaluating learning. Experience working with college students in high stakes testing environment.Equal Opportunity EmployerNorth Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.Primary Responsibilities and DutiesFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.Oversee daily operations operating budget for testing center. Supervise center employees. Manage contracted vendor accounts. Computer-based and written exam administrations for institutional faculty and contracted vendors: ATI-TEAS (nursing certification), CPCE, College Board (CLEP and SAT), Education Testing Services (GRE, Praxis and TOEFL), PearsonVue, ProV, Meazure Learning; oversees process for external client distance education proctoring request.Function SupervisionDescribe the specific tasks and responsibilities related to the function.Generate various statistical reportsDevelop and implement marketing strategiesMaintain regular audits of financial transactionsSupervise and provide leadership for a staff of 3 proctorsSupervise and provide mentorship for up to 3 federal work study students per semesterFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.Interact with various campus partnersEnsure staff certifications are met annuallyMaintain security and confidentiality protocols for test materials and test resultsFunction AdministrativeDescribe the specific tasks and responsibilities related to the function.Develop customized programs for statistical analysis of data surveys, and other projects. Manage the collection, security, and accounting of fees and contract revenue collected by the Testing Center. Implement safety and security procedures that protect academic integrity.Function AdministrativeDescribe the specific tasks and responsibilities related to the function.Serve on various university committees and liaison between the university and outside testing contractors. Serve as subject matter expert in academic placement and college readiness on college, statewide and other related committees.Function Other Duties as AssignedDescribe the specific tasks and responsibilities related to the function.Other duties as assigned.Posting Detail InformationPosting Number EPA03144POpen Date 03/19/2024Date desired for closing or initial review 03/28/2024Close Date 03/28/2024Open Until Filled NoDate Position Available 04/15/2024Special Instructions to ApplicantsApplicant DocumentsRequired Documents
Resume/CV
Cover Letter
Unofficial Transcripts (official required from selected candidate)
List of References
Optional Documents
DD-214 (Veterans Only)
NGB23A or NGB22/DD256 (National Guard Only)
Supplemental QuestionsRequired fields are indicated with an asterisk ().
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