Requisition Number: 193976Job DescriptionCintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Duties include, but are not limited to, answering customer calls and providing prompt issue resolution, data entry, assisting in account reconciliation, preparing reports and invoices, processing new accounts and orders and occasional miscellaneous projects. This position also makes outbound customer calls to gain information and/or to provide follow up to resolve customer issues.Skills/QualificationsRequired
Minimum 1 year customer service experience
High School Diploma/GED; Bachelor's Degree preferred
Preferred
Experience with heavy inbound, outbound and transferring calls
3 years' Business-to-Business account support
Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
Experience with prooing and editing documents
BenefitsCintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.Additionally, our employee-partners enjoy: Competitive Pay 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) Disability, Life and AD&D Insurance, 100% Company Paid Paid Time Off and Holidays Skills Development, Training and Career Advancement OpportunitiesCompany InformationCintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.Job Category: ServiceOrganization: FireEmployee Status: RegularSchedule: Full TimeShift: 1st Shift