Company: The Merchant
Location: Optimist Hall, Charlotte NC
Job Type: Full-Time
About the Company:
The Merchant is a home decor and home accessories store that got its start in Atlanta. We sell products to enhance customers' living spaces. We offer a wide range of unique home decor items, and textiles. The Merchant also carries a wide assortment of tableware and gifts such as candles and paper goods.
Our goal is to create an inspiring and welcoming environment where customers can find the perfect pieces to express their personal style.
Job Description:
We are currently seeking enthusiastic and customer-focused individuals to join our team as Full-Time Associates. As a Store Associate, you will play a vital role in providing exceptional customer service and contributing to the overall success of the store.
Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product knowledge and recommendations to customers.
- Help customers with their purchasing decisions and offer appropriate upsell opportunities.
- Maintain a clean and organized sales floor, including restocking shelves and arranging displays.
- Process transactions accurately using the point-of-sale (POS) system.
- Collaborate with team members to achieve sales targets and store objectives.
- Stay updated on new products, trends to effectively communicate with customers.
- Handle customer inquiries, concerns, and returns with patience and professionalism.
- Assist with inventory management, including receiving and unpacking merchandise.
Qualifications:
- Previous retail or customer service experience.
- Passion for home decor, interior design, and/or gift items.
- Excellent communication and interpersonal skills.
- Must be able to stand for long periods of time and lift up to 35lbs.
- Ability to work in a fast-paced environment and multitask effectively.
- Strong attention to detail and organizational skills.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Basic computer skills and familiarity with POS systems.
Benefits:
- Competitive pay rates based on experience and position.
- Employee discounts on store products.
- Opportunities for growth and advancement within the company.
- Supportive and collaborative work environment.
How to Apply:
We would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.
We appreciate and welcome all applications, but only candidates selected for an interview will be contacted.