Housekeeping Job Description
The Housekeeper is required to clean the rooms and grounds of the property as assigned.
PRIMARY DUTIES & RESPONSIBILITIES: This document in no way states or implies that these are the only
duties to be performed by the individual occupying this position. This is a representative list of the
general duties, and is not intended to be all-inclusive.
The following requirements may change depending on the individual property and may change over
time.
People Excellence: Exhibit a Heart for Service for Guests and Team Members with a dedication to great
customer service and teamwork
Product Excellence: Maintain the cleanliness of the rooms and the property.
Transport all supplies required to accomplish tasks utilizing standard housekeeping supply cart
Collect trash and empty trash cans in room
Remove soiled towels and linen
Clean all hard surfaces including windows and mirrors, shower stalls, sinks, counter tops, bathtubs,
toilets, bathroom floors and fixtures
Dust furniture, window sills and fixtures
Make guest beds which includes, pulling beds out, cleaning floors under beds and changing linens
Replace soiled towels with clean towels
Sweep and mop or vacuum floors
Restock items in room
Pick up trash around property and clean building exterior
Keep vending, team center, guest laundry, and any other areas clean
Read and complete Housekeeper Assignment Sheets
Inspect and report any pest activity
Read and complete Maintenance Request Forms, and report maintenance issues
Guest Excellence: Ensure rooms are clean and properly stocked with supplies for a positive guest
experience
Partner Excellence: Support Clean Team; may perform duties from all other Clean Team positions as
needed or assigned in order to maintain proper operations of the property
Other duties: Participate in all training and safety meetings.
Miscellaneous other tasks as required and assigned by Supervisor or any other member of
Management which may include cross functional job duties
All Team Members are expected to act in a safe manner at all times and report any unsafe conditions
to your supervisor immediately
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Basic reading and writing skills
Basic communication skills
Ability to work with minimal supervision and follow written and verbal work instructions
Working safely is a condition of employment. Safety is everyone’s responsibility.
New hires must meet all employment qualifications in place at the time of hiring