Ready to analyze tool trends to ensure optimal use across a sales organization? Do you want to evaluate and recommend tools and technology enhancements that enable seller success? As a Senior Sales Tools and Applications Analyst at Spectrum Enterprise, you can do that.Spectrum Enterprise (https://enterprise.spectrum.com/about.html) provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment . BE PART OF THE CONNECTION: You identify business needs and system upgrades to enable a frictionless process that yields seller autonomy and increased revenue. You translate business needs into requirements and partner with delivery teams to implement. HOW YOU CAN MAKE A DIFFERENCE:
Translate business requirements into technical requirements and work with IT to determine the application configuration and design.
Collaborate with internal partners to identify gaps and inefficiencies in existing tools and processes and develop strategies for improvement
Act as a primary contact and subject matter expert for designated tools, processes, and policies, including advocating for the team’s requirements in enterprise projects
Clearly articulate the business value of specified tools and promote their adoption on a consistent basis
Analyze data and metrics related to tool and system usage, identifying trends and opportunities for optimization, and making recommended enhancements.
Partner with cross functional teams to evaluate and implement new tools and systems, ensuring seamless integrations and understanding of business objectives
Provide ongoing support to users, address inquiries, troubleshoot issues and offer best practices for utilizing tools.
What you bring to Spectrum Enterprise
Required qualifications:
Experience: Three years of Sharepoint and telecommunications experience; Four years of CSG experience; Four years of system administrator experience; Five years of IT project management experience; Five years of business analysis and writing requirements experience; Five years of experience with Salesforce.
Education: Bachelor’s degree in information technology, computer science, a related field or equivalent experience.
Technical skills: Understanding of telecommunications products; Proficient with Microsoft Office.
Skills: Prioritization, organizational and English communication skills.
Abilities: Able to identify business issues and engineer solutions; Ability to analyze and interpret data into business and functional requirements, test cases and project plans.
Preferred qualifications:
Experience with tools and technology such as: Docusign, Outreach, WalkMe, Showpad, Salesforce Maps
An understanding of Sales and sales processes either as a seller or in a support capacity
What you can enjoy every day:
Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.
Learning culture: Company support in obtaining technical certifications.
Dynamic growth: Paid training and clearly defined paths to advance within the company.
Total rewards: Comprehensive benefits that encourage a work-life balance. (https://jobs.spectrum.com/compensation-and-benefits)
Apply now, connect a friend to this opportunity or sign up for job alerts (https://jobs.spectrum.com/) .
SAN320 2024-35890 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q) Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)