Vacancy caducado!
About this role:Wells Fargo is seeking a Fraud and Claims Operations Consultant in Consumer & Small Business Banking providing coverage for Litigation Support. Learn more about our career areas and lines of business at wellsfargojobs.com.In this role, you will:
Participate in research and consultation, and complete root cause data of fraud and claims transactions, policy violations, and unusual situations with moderate to high risk
Identify opportunities for performing detailed examination to detect patterns, trends, anomalies, and schemes in both transactions and relationships within multiple businesses
Conduct investigative research using appropriate investigative techniques and exercise independent judgment to perform risk data and to provide input and recommendations for fraud and claims strategies
Present recommendations for resolving fraud risks, control failures in bank processes and procedures, and more complex cases
Exercise independent judgment while developing knowledge in projects and initiatives, or specialize in a particular type of fraud and claims
Collaborate and consult with management, business partners, colleagues, and internal customers
Required Qualifications:
2+ years of Fraud, Investigations of Fraud, Claim Transactions or Policy Violations, Risk Management, or Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience reviewing detailed legal documents for accuracy
Experience investigating fraud and exploitation/ abuse
Experience identifying and evaluating trends, isolating root cause, and providing swift and thorough resolution
Strong attention to detail and accuracy skills
Excellent verbal, written, and interpersonal communication skills
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Strong analytical skills with high attention to detail and accuracy
Strong organizational, multi-tasking, and prioritizing skills
Experience taking initiative and working independently with minimal supervision in a structured environment
Fraud & Claims Processing experience
Fraud & Claims Operations experience
Experience using business knowledge and critical thinking
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
Solid creative and strategic thinking skills
Job Expectations:
Location: This position will be located at 1525 W WT Harris Blvd Charlotte, NC and will work both on site and remotely. Candidate must live within a commutable distance of the address listed above
Posting End Date:30 Jan 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Company: WELLS FARGO BANKReq Number: R-335960Updated: Tue Jan 23 00:00:00 UTC 2024Location: CHARLOTTE,North Carolina
Vacancy caducado!