Data Quality Testing AnalystCharlotte, North Carolina;Fort Worth, TexasJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!Job Description:This job is responsible for accurate and timely test development and execution and/or supporting operational and administrative activities related to the end to end test execution process. Key responsibilities of the job include executing high quality testing in accordance with the test script, documenting and escalating defects, preliminary reporting and analysis of results, and collaborating with Compliance and Operational Risk officers and/or Front Line Unit (FLU) process owners on the identification of themes and trends at the Front Line Unit (FLU), control function and Enterprise level.Responsibilities:
Conducts independent testing on a team in support of coverage needs identified by Compliance and Operational Risk officers and/or Front Line Unit process owners, inclusive of transactional, qualitative, onsite, employee quality review, and surveillance testing
Identifies, documents, and escalates defects identified during testing, working closely with Compliance and Operational Risk officers and/or Front Line Unit process owners to validate preliminary results
Collaborates with Compliance and Operational Risk officers and/or Front Line Unit process owners on the identification of themes and trends at the Front Line Unit, control function and enterprise level
Manages the quality of the end to end execution process in accordance with the Independent Testing Enterprise Policy and Standard
Supports the test development process as applicable depending upon the complexity of the testing
Interacts with internal and/or external contacts to identify, research, analyze, and resolve complex problems
Skills:
Adaptability
Attention to Detail
Collaboration
Monitoring, Surveillance, and Testing
Problem Solving
Data Privacy and Protection
Influence
Issue Management
Reporting
Underwriting
Interpret Relevant Laws, Rules, and Regulations
Quality Assurance
Team OverviewGlobal Risk Analytics (GRA) and Enterprise Independent Testing (EIT) are sub-lines of business within Global Risk Management (GRM). Collectively, they are responsible for developing a consistent and coherent set of models, analytical tools, and tests for effective risk and capital measurement, management and reporting across Bank of America. GRA and EIT partner with the Lines of Business and Enterprise functions to ensure the capabilities they build address both internal and regulatory requirements, and are responsive to the changing nature of portfolios, economic conditions, and emerging risks. In executing their activities, GRA and EIT drive innovation, process improvement and automation.Role OverviewGRA and EIT are seeking Data Quality Testing Analysts to join our team. This role is integral to the Bank’s commitment to process excellence and the candidate will learn about, and conduct activities that support, all aspects of the end-to-end testing lifecycle. GRA and EIT develop and execute tests to evaluate the effectiveness of Bank of America’s processes and controls, and adherence to applicable Laws/Rules/Regulations, policies, and procedures. The processes to be assessed are in areas that span across Products (e.g., card, mortgage, markets), Regulations (e.g., Reg W, Dodd Frank), and Enterprise Processes (e.g., Fraud, AML, Payments, Complaints), providing an opportunity for candidates to gain wide exposure to how the Bank operates early in their careers. The outputs of the tests are used by the Bank to drive process improvements and timely detection and reporting of errors.The Data Quality Testing Analyst works closely with teammates in EIT and GRA as well as process owners in the Lines of Business and Enterprise functions to obtain an understanding of processes, including underlying data, flows, and controls, and to identify risks to successful execution, so that appropriate testing and monitoring can be developed.Examples of day-to- day responsibilities a Testing Analyst may perform include:
Collaborate with key stakeholders across the Bank to identify risks and prioritize testing needs
Document and analyze testing requirements
Source and evaluate data required for testing
Design and develop tests
Document tests in a manner that is clear, concise and repeatable
Use programming skills and knowledge of software development lifecycle principles to write testing code
Execute tests
Provide reporting of test results
Communicate key testing insights to stakeholders across the Bank
Required Education
Undergraduate or masters degree from an accredited college or university
GPA of 3.5 or higher is preferred
Common areas of study include but are not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration, Audit Management, Risk Management
Required Skills
High level of intellectual curiosity
Proficiencies in leadership, teamwork, problem solving
Feels ownership and accountability for delivering high quality work, able to prioritize effectively, adapt, and meet strict deadlines
Strong written, verbal, presentation creation and delivery skills
Well organized, and has attention to detail
Good understanding of project management principles and takes ownership to ensure the quality of the deliverables
Microsoft Office suite
Desired Skills and Experience
Experience applying quantitative methods such as modelling, data analytics, machine learning, and statistics to develop business solutions
Programming skills (e.g., Python) and solid understanding of Software Development Life cycle principles
Knowledge of financial services industry and related regulations
Digital fluency
Experience implementing process improvements and automation
Shift:1st shift (United States of America)Hours Per Week:40Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .