Description:In this contingent resource assignment you may: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service. Review and analyze basic or tactical Customer Service assignments or challenges that require research evaluation and selection of alternatives related to low-to-medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function policies procedures and compliance requirements. Provide information to client personnel in Customer Service. Required Qualifications: 2 years of Customer Service Financial Services or Contact Center experience or equivalent demonstrated through one or a combination of the following: work or consulting experience training military experience education.M-F 7am to 6pm30 days of onsite training
5 days on/ 5 days remote after training is complete
Top Skills:
Series 7 required - MUST BE ACTIVE or within 2 year window so it may be re-activated quickly
Brokerage operations experience
Customer service experience
Microsoft Products
Strong Verbal/ written communication Skills
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.