COLLECTORS - We are currently seeking skilled and experienced Collectors to resolve outstanding debt, various account receivables, negotiate settlements, secure payment arrangements while practicing outstanding customer service, compliance, and applying applicable laws and regulations.
Responsibilities:
Contact customers by phone, email, and/or Text.
Negotiate payment plans and settlements with customers, while adhering to company policies and legal requirements.
Strong attention to detail, maintain accurate records of customer interactions and payment history.
Work closely with other departments to ensure timely resolution of customer issues and inquiries.
Participate in trainings to remain updated with the industry's best practices and requirements.
Requirements:
High school diploma or equivalent required.
Minimum of 2 years of experience in collections or related field.
Excellent communication and negotiation skills, with the ability to handle difficult conversations professionally. Knowledge of applicable laws and regulations related to debt collection.
Proficiency in Microsoft Office and other relevant software programs.
Ability to work independently and as part of a team in a fast-paced environment.
Please submit your resume and cover letter if you are motivated, results-driven, and looking for a collection opportunity that is a perfect fit!