Director Biomarkers

 Lead the overall biomarker strategy and execution for Eurofins Central Laboratory.Collaborate with cross-functional teams across all locations to develop strategic plans that support the continued growth of the biomarker department.Ensure that the department operates in accordance with global standards and procedures of Eurofins Central Laboratory.Ensure accurate and efficient study set-up according to clinical protocol/quote and in line with the agreements and understandings with the strategic client accounts.Oversee staff to provide a pro-active and timely project/study communication with the strategic accounts to maximize client satisfaction. Ensure all projects and studies activities (setup, conduct, data transfers and closure) are delivered on time, in full (on specs) and within budgets. Oversee corrective actions to bring them back on track and expectations. Take appropriate actions and escalate to/follow-through with other functional and site leaders and projects deviate from expectations. Identify opportunities for service enhancement and/or development. Providing operational input into quotes/proposals to ensure capabilities and client needs are aligned.Develop and maintain KPI’s, and report to Senior leadership.Support the sales team by identifying and pursuing new business opportunities.Support and work with QA: to ensure timely resolution of corrective actions from audit findings for your own department. Maximize global staff productivity and reduce department costs.Organize (define) department, functions, and staff to surpass global standards in a competitive and drug development services business environment.